We find people.
As licensed private investigators we specialise in tracing (finding someone) NZ wide and internationally.
If you need to locate someone’s address, or get specific information about them, use the experts.
BOOK A TRACE
For when you need to locate someone, use the booking form below.
PRICING
All prices are in NZD and exclude GST (15%), note GST is not charged for clients outside of NZ
Basic Trace
$120 + GST
- Restricted database checks
- Companies office checks
- Property ownership
- Simple results report
A basic trace is a good option for finding someone who isn’t necessarily trying to hide, or hasn’t moved around regularly.
If we don’t find someone with a basic trace, you can upgrade to a comprehensive trace instead (we’d only bill for the difference, e.g. $180 + GST to upgrade).
Comprehensive
$300 + GST
- All checks in the basic, plus:
- Credit and PPSR check (if authorised)
- Tenancy checks
- Insolvency check
- Social media and background enquiries
- Specialist searches on various data points
- Full report
A comprehensive trace (address finder) is the most common way we find people. If unsuccessful, we can suggest further steps.
Field Visit
$160 + GST for up to 3 visits
A field visit is an in-person verification service at a specific address to confirm occupancy, or other relevant information.
It’s commonly used in skip tracing to verify current residence, but can also include wellness checks or general verification requirements.
It involves a professional door knock approach to observe or make contact to confirm the subject’s presence or status there.
Further Enquiries
$120 + GST per hour
If we’re unable to find someone using a basic or comprehensive trace, we can conduct further enquiries.
These might include surveillance, site visits, interviews, physical enquiries etc.
Depending on the situation and information gathered so far, we can suggest how to proceed.
Contact Us
TRACING OR LOCATING PEOPLE
Finding someone can be a vital step toward closure, protection, or reconnection.
Whether you’re searching for a long-lost relative, trying to locate an old friend, or need to find someone for legal or business reasons, we offer the expertise and resources necessary to navigate the complexities of these situations.
People go missing for various reasons, from voluntary disappearances to circumstances beyond their control. You might need to find someone to resolve unanswered questions, safeguard your interests, or simply because the unknown is no longer acceptable.
We understand the emotional and practical stakes involved and are committed to helping you find the answers you need. We often combine our tracing services with surveillance, or physical visits to the address for further confirmation or information.
We’ve found hundreds of people. Let us help you.
What is tracing?
Tracing, in the context of a private investigator’s work, refers to the process of locating an individual whose whereabouts are unknown. This could involve finding someone who has gone missing, locating a debtor who has absconded, or tracking down a long-lost relative. We use various methods, including analysing public records, property records, court documents, social media profiles, conducting interviews, and utilising specialised databases, to gather information and piece together the individual’s current location. In some cases, we might use surveillance to observe locations where the person is likely to appear.
Is locating someone legal?
Tracing someone is legal as long as it is done within the boundaries of the law. Private investigators must adhere to privacy laws and regulations, ensuring that they do not engage in illegal activities such as hacking, trespassing, or unauthorised access to private information. Legal tracing involves using publicly available information, conducting interviews, and accessing legitimate databases. In some cases we may not feel it’s appropriate to provide someone’s location to a client (e.g. adoption cases, estranged family or similar), however we may still be able to pass a message on, asking them to contact the client if they want to.
How much does tracing cost?
A basic trace is $120 + GST and a comprehensive trace is $300 + GST. This includes searching various public and restricted databases, property and company searches, and other remote enquiries.
In the case of a ‘no-locate’ e.g. nil addresses or at least no address that has been verified, we would suggest some further steps for you to decide on.
Other enquiries or physical confirmation of location can be undertaken on an hourly rate.
Our hourly rate is $120 + GST per hour and $1.00 + GST per km mileage rate
There are many other steps we can take and generally, given enough time and resources, almost anybody can be found. Physical enquiries can include site visits, interviews with associates, surveillance on possible locations and more.
What other tracing cases have you done?
We have located hundreds of people. The reasons why we needed to find someone are many and varied. Here are some real examples we’ve worked on:
- Process serving: Locating individuals to serve them with legal documents, such as court summons, divorce papers or legal proceedings.
- Missing persons: Locating a person who has gone missing.
- Long-lost relatives: Helping clients reconnect with family members or friends they have lost touch with over the years. Including conducting welfare checks on people.
- Heirs and beneficiaries: Identifying and locating heirs or beneficiaries for estates, wills, or trusts.
- Corporate or employment investigations: Finding former employees or business partners for various matters.
- Skip tracing / debtors: Specifically locating individuals who have skipped out on financial obligations, such as loans, leases, or credit card debt.
- Stalking or harassment victims: Helping individuals who are being stalked or harassed by finding the offender’s location for legal action.
- Social media or online investigations: Tracing individuals based on their online activities.
- Insurance claims: Locating individuals who may be faking injury or illness to claim benefits, or finding witnesses.
- … and many more
INFORMATION REQUIREMENTS
What information do we need?
In order for us to find someone, we need a place to start.
The list below outlines the various data points (pieces of information or ‘leads’) that we can use to find someone. They’re grouped according to their level of usefulness. When you need to locate someone, give us as much information as possible, especially in the key or high levels.
Key level of usefulness
These are very important. We can generally find someone using a name and one other of these data points. If you only have a name, we may be able to use other level data points instead.
- Full name (include nicknames or maiden name)
- Date of birth
- Current or previous addresses
High level of usefulness
These are also very helpful when finding an address for someone.
- Spouse or partner
- Phone numbers
- Companies or trusts
- Employment details
- Social media profiles or usernames
Medium level of usefulness
These can be helpful when locating someone, especially when used in conjunction with other data points.
- Family
- Vehicles
- Email addresses
- Qualifications and education
- Memberships and associations
- Place of birth
- Associates, colleagues, friends
Other background information
These aren’t data points as such, but can provide useful background information on the subject. Generally if we can’t find someone using the above data points, we’ll start to look at the below background information for further enquiries.
- Hobbies and sports
- Online activities
- Medical history
- Habits
- Service providers
- Identifying features
- Ethnicity
- Languages spoken
- Typical dress or style
- Character and behaviour
- Financial details
- Religion
What information can we get for you?
The aim of our tracing service is to find a current residential address for the subject. This is typically for legal document service, court proceedings or legitimate contact. While our primary focus is address verification, we may discover additional contact information during the investigation process – such as phone numbers, family, or employment details – which we’ll provide when appropriate.
Please note that supplementary information isn’t guaranteed for every case, it depends on what we find in the course of our trace. If you require specific data points beyond the residential address, we can conduct additional enquiries which would be billed on an hourly basis.
Here’s what we’re likely to find in the course of a standard trace.
Most likely
- Current address – this is the objective of the trace
- Previous known addresses
- Full name
- Date of birth
- Companies or trusts
- Insolvency or bankruptcy info
Highly likely
- Spouse or partner
- Social media profiles or usernames
Somewhat likely
- Phone numbers
- Email addresses
Unlikely without further enquiries
- Employment details
- Family
- Vehicles
- Qualifications and education
- Memberships and associations
- Place of birth
- Associates, colleagues, friends
ABOUT US
iSolve is a private investigation agency based in New Zealand. We specialise in finding people (tracing).
Rather than trying to take on many different types of cases, we’ve decided to focus on this area so we can do it really well.
If you need an expert in locating people, we are your first choice. Because of our expertise in tracing and verification, we’re often used by other private investigation agencies from NZ and around the world.
We are fully licensed by the Ministry of Justice Private Security Personnel Licensing Authority. Our licence number is 23-107192.
Kurt is a member of the NZ Institute of Private Investigators and the World Association of Detectives.
