We find people.
We do surveillance.
As licensed private investigators in New Zealand, we specialise in tracing and surveillance.
If you need to locate someone in NZ, or if you need a person, place, or asset watched, get the experts.
Find someone in NZ
For when you need to locate someone. Use the booking form below.
Surveil someone in NZ
For when you need to know what someone is doing. Use the booking form below.
PRICING
All prices are in NZD and exclude GST (15%)
Tracing
- $300 standard trace
- All other enquiries charged at $100 per hour and $1.00 per km mileage rate
A standard trace includes various restricted database searches, property and company searches, and other remote enquiries.
If we’re unable to locate someone after these searches, we will suggest some further steps for you to decide on. Other enquiries or physical confirmation of location can be undertaken on an hourly rate.
Surveillance
- $100 per hour per agent
- Min. 3 hour blocks at a time
- $1.00 per km mileage rate
- GPS tracking from $50 per day
We always recommend a minimum of 2 agents for surveillance.
Contact Us
TRACING OR LOCATING PEOPLE
Finding someone can be more than just a matter of curiosity—it can be a vital step toward closure, protection, or reconnection.
Whether you’re searching for a long-lost relative, trying to locate an old friend, or need to find someone for legal or business reasons, we offer the expertise and resources necessary to navigate the complexities of these situations.
People go missing for various reasons, from voluntary disappearances to circumstances beyond their control. You might need to find someone to resolve unanswered questions, safeguard your interests, or simply because the unknown is no longer acceptable.
We understand the emotional and practical stakes involved and are committed to helping you find the answers you need. We often combine our tracing services with surveillance or physical visits to the address for further confirmation or information.
We’ve found hundreds of people. Let us help you.
What is tracing?
Tracing, in the context of a private investigator’s work, refers to the process of locating an individual whose whereabouts are unknown. This could involve finding someone who has gone missing, locating a debtor who has absconded, or tracking down a long-lost relative. The investigator uses various methods, including analysing public records, conducting interviews, and utilising specialised databases, to gather information and piece together the individual’s current location. The goal is to provide the client with the most accurate and up-to-date information about the person they are trying to find.
What methods do you use to find someone?
A private investigator might find someone by employing a combination of techniques and resources. This process often begins with collecting basic details about the person, such as their full name, last known address, date of birth, and any known associations. The investigator then accesses public records, including property records, court documents, and social media profiles, to trace the individual’s movements and activities. They may also conduct interviews with acquaintances, neighbors, or colleagues to gather further insights. In some cases, the investigator might use surveillance to observe locations where the person is likely to appear. Additionally, private investigators often have access to specialised databases that compile various types of data, which can help in pinpointing the person’s current location. By methodically piecing together all available information, the investigator can usually locate the individual and provide the client with detailed findings.
Is locating someone legal?
Tracing someone is legal as long as it is done within the boundaries of the law. Private investigators must adhere to privacy laws and regulations, ensuring that they do not engage in illegal activities such as hacking, trespassing, or unauthorised access to private information. Legal tracing involves using publicly available information, conducting interviews, and accessing legitimate databases. In some cases we may not feel it’s appropriate to provide someone’s location to a client (e.g. adoption cases, estranged family or similar), however we may still be able to pass a message on, asking them to contact the client if they want to.
How much does tracing cost?
Our standard trace is $300 + GST. This includes searching various public and restricted databases, property and company searches, and other remote enquiries.
In the case of a ‘no-locate’ e.g. nil addresses or at least no address that has been verified, we would suggest some further steps for you to decide on.
Other enquiries or physical confirmation of location can be undertaken on an hourly rate.
Our hourly rate is $100 + GST per hour and $1.00 + GST per km mileage rate
There are many other steps we can take and generally, given enough time and resources, almost anybody can be found. Physical enquiries can include site visits, interviews with associates, surveilance on possible locations and more.
What other tracing cases have you done?
We have located hundreds of people. The reasons why we needed to find someone are many and varied. Here are some real examples we’ve worked on:
- Debtors: Tracing individuals who owe money but have evaded repayment, often for debt collection purposes.
- Background checks: Tracing someone to verify their identity, history, and background as part of a more extensive investigation.
- Process serving: Locating individuals to serve them with legal documents, such as court summons, divorce papers or legal proceedings.
- Missing persons: Locating a person who has gone missing, whether due to voluntary disappearance, abduction, or running away.
- Witness location: Finding a witness crucial to a legal case who cannot be reached or has not responded to subpoenas.
- Long-lost relatives: Helping clients reconnect with family members or friends they have lost touch with over the years. Including conducting welfare checks on people.
- Heirs and beneficiaries: Identifying and locating heirs or beneficiaries for estates, wills, or trusts, especially when the individual’s whereabouts are unknown.
- Child custody cases: Finding a parent or guardian who has disappeared with a child, often in violation of custody agreements.
- Fraud investigation: Tracing individuals involved in fraudulent activities to gather evidence or facilitate legal proceedings.
- Corporate or employment investigations: Tracking down former employees or business partners for matters related to breach of contract, intellectual property theft, or employment disputes.
- Skip tracing: Specifically locating individuals who have skipped out on financial obligations, such as loans, leases, or credit card debt.
- Stalking or harassment victims: Helping individuals who are being stalked or harassed by finding the offendor’s location for legal action.
- Social media or online investigations: Tracing individuals based on their online activities, often in cases of cyberbullying, catfishing, scams, or identity theft.
- Insurance claims: Investigating insurance fraud, including locating individuals who may be faking injury or illness to claim benefits.
- Stolen property: Finding someone who may have taken property from the client.
- Beneficiaries: Tracing a missing beneficiary as part of a will / deceased estate administration. Finding and surveilling a beneficiary of a trust to ensure they are meeting the terms of the trust
- … and many other reasons
SURVEILLANCE OR FOLLOWING PEOPLE
Surveillance is an essential tool when you need to uncover the truth in situations where trust and security are at stake.
Whether you’re concerned about infidelity, protecting your business from internal theft, or ensuring the safety of a loved one, professional surveillance can provide the critical information you need to make informed decisions. In a world where appearances can be deceiving, having a clear picture of what’s really happening is invaluable.
Our skilled team uses the latest techniques and technology to discreetly monitor activities, delivering accurate and reliable evidence to help you navigate complex personal or professional situations with confidence.
We can use GPS trackers (when legal to use) and are one of the only private investigation agencies to use surveillance motorcycles.
Combined, our team has clocked up thousands of hours of surveillance.
What is surveillance?
Surveillance is the process of closely monitoring a person, place, or activity to gather information or evidence. As private investigators, we use surveillance to observe and document behaviors, interactions, or patterns that are relevant to a particular investigation, all while remaining discreet and unnoticed. This helps in uncovering the truth in various situations, such as suspected infidelity, insurance fraud, or child custody disputes.
What methods do you use to watch someone?
The methods we use for surveillance vary depending on the case and the specific objectives. They can include stationary observation from a concealed location, following on foot, and mobile surveillance by following a subject in a vehicle or motorcycle. We use equipment like cameras, video recorders, and GPS trackers to monitor and document activities. We also utilise online surveillance techniques, such as monitoring social media or online activities, when appropriate. The approach is always tailored to the situation to ensure the most effective and lawful gathering of evidence.
Is surveilling someone legal?
Yes, surveillance is legal as long as it is conducted within the boundaries of the law. As licensed private investigators, we adhere strictly to privacy laws and regulations (especially the Privacy Act 2020), ensuring that all activities, such as recording or following a subject, are done legally and ethically. The key is to respect individuals’ rights and avoid any illegal actions, such as trespassing or unauthorised access to private information, while still obtaining the necessary evidence for your case.
How much does surveillance cost?
Surveillance can be somewhat of an unknown, as you never know what you’re going to see, or how long it will take to see it!
The more information you can give us, the better we’ll be able to plan our surveillance and achieve your objective.
Our standard rates are $100 + GST per hour per agent. With a minimum charge of 3 hour blocks at a time.
Our mileage rate is $1.00 + GST per km.
We can also provide GPS tracking of a vehicle or asset from $50 + GST per day
We always recommend a minimum of 2 agents for surveillance. If there is just 1 agent there is a high chance of losing the subject or missing something.
What other surveillance cases have you done?
We’ve done thousands of hours of surveilance, this is our bread and butter. Clients have many reasons why they need surveilance. Here are some real examples we’ve worked on:
- Infidelity investigations: Monitoring a spouse or partner suspected of cheating, to gather evidence of infidelity.
- Child custody disputes: Observing a parent’s behavior to determine if they are providing a safe and appropriate environment for the child, often during custody battles.
- Insurance fraud: Conducting surveillance on individuals claiming disability or injury to verify the legitimacy of their claims and detect potential fraud.
- Employee misconduct: Monitoring employees suspected of theft, fraud, or other inappropriate behavior in the workplace.
- Corporate espionage: Investigating competitors or employees suspected of stealing trade secrets or engaging in espionage against a company.
- Harassment or stalking cases: Gathering evidence against an individual accused of stalking or harassing the client, often to assist with obtaining restraining orders.
- Child or elder abuse: Watching caregivers suspected of neglect or abuse of children or elderly individuals to collect proof for legal action.
- Fraudulent claims or lawsuits: Monitoring individuals who have filed lawsuits or insurance claims to detect inconsistencies in their statements or activities.
- Background checks: Conducting discreet surveillance as part of a background check to verify a person’s activities, lifestyle, or associations.
- Security and protection: Surveillance of locations or individuals to ensure their safety, often in cases where there is a threat of harm.
- Undercover operations: Placing an investigator in a specific environment to observe and gather information without the subject’s knowledge, often used in workplace investigations.
- Missing persons: Conducting surveillance on known associates or locations to find a person who has gone missing or is in hiding.
- Asset protection: Monitoring valuable assets or properties to prevent theft, vandalism, or unauthorised access.
- Legal evidence collection: Gathering visual evidence that can be used in court to support or refute claims made during legal proceedings.
- … and many other reasons
ABOUT US
iSolve is a private investigation agency based in New Zealand. We specialise in two things: surveillance and finding people (tracing).
Rather than trying to take on many different types of cases, we’ve decided to focus on these two areas so we can do them really well.
If you need an expert in locating people or in surveilance, we are your first choice. Because of our expertise in tracing and following people, we’re often used by other private investigation agencies from NZ and around the world.
We are fully licensed by the Ministry of Justice Private Security Personnel Licensing Authority. Our licence number is 23-107192.
Kurt Breetvelt is a member of the NZ Insitute of Private Investigators and the World Association of Detectives.
